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2019 Survey Highlights Need to Drastically Improve Agent Satisfaction Rates

By John Carione on Jul 26, 2019 4:54:13 PM

Earlier this year, J.D. Power published their 2019 U.S. Independent Insurance Agent Satisfaction Study, which tracks overall agent satisfaction of the service they receive from insurers. The clear conclusion (unsurprisingly) from this year’s responses is that “the more satisfied independent insurance agents are with a carrier, the more business they will conduct with that carrier.” 

Topics: Insider
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